Ordering Info

Major Industries is excited to be able to offer our LightBasic™ Quick Ship™ self-flashing single slope skylights via our online store. Designed for a wide range of applications, their sandwich panel design and fiberglass face sheets provide a unique combination of strength, light weight, high thermal performance and light control.

Please note that LightBasic™ skylights need to be installed on a properly designed and sized curb (not supplied by Major Industries). We also recommend that they be installed with a pitch of at least 3/8” in 12” so as to allow for proper performance. They are not recommended for vertical applications.

ORDERING INFORMATION

Major Industries only accepts credit card payments for online orders. For payments by check or other method, orders must be processed through our main office by calling 888-759-2678 and may delay shipment and/or incur additional charges.

Please confirm all data before finalizing your order. Once your order is received and payment is confirmed, we will begin fulfilling your order. Please allow 10-14 days to process your order, plus any included freight/shipping times.

PLEASE NOTE: Orders are limited to $10,000 (including shipping). For orders over $10,000, please contact Major at 888-759-2678. Multiple quantity/large volume discounts are also available.

Major also manufactures a wide range of custom skylights and translucent wall systems in a variety of configurations. If you don’t see a size or option that fits your project, please contact us directly at 888-759-2678 or sales@majorskylights.com for details on placing a custom skylight order.

SHIPPING INFORMATION

Because of their size, our skylights ship via freight carrier of our choice. Shipping rates are valid for the contiguous United States and are determined based on quantity and distance and vary from order to order. Rates are shown during the checkout process. If you have questions about shipping, please contact us at 888-759-2678 for details. Please note that Major Industries, Inc. is unable to deliver products to APO/FPO addresses since they are unable to accept drop shipments (i.e. delivery from common carriers).

Major Industries does not solicit business or ship any materials to the city of New York, New York as a corporation registered in Wisconsin. Orders from this region are subject to cancellation. For orders to Alaska and Hawaii, and for international orders, please contact our sales department for more information.

RETURNS AND EXCHANGES

Due to the complex nature of the manufacturing and shipping of our skylights, all sales are final. Returns and exchanges are permitted only in cases of manufacturing error (see next paragraph for details on returns related to shipping damage), and buyer must notify Major Industries within 10 days of receiving shipment. Returns must be authorized in writing – contact Major at 888-759-2678 / 715-842-4616 or sales@majorskylights.com to begin the return process. Once approved in writing, returns can be shipped to Major Industries Inc., 7120 Stewart Ave, Wausau, Wisconsin 54401. You will be responsible for paying all shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Although we make every effort to ensure that you receive your order without damage, there are conditions beyond our control that can cause damage during the shipment process. If the item(s) that you purchased become damaged during shipment, please DO NOT return material to us. Document the damage with the freight company upon delivery and notify us immediately by calling 888-759-2678. Once the material is received, it will be inspected and an email will be sent to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

WARRANTY INFORMATION

LightBasic™ Quick Ship™ skylights come with a one year material and workmanship warranty standard. Skylights are also warranted for five years against color change and ten years against fiberbloom. Complete warranty information will be provided with your order.

QUESTIONS AND CONTACT INFORMATION

If you have any questions about ordering, or about an order that has already been placed, please contact us at sales@majorskylights.com, toll-free at 888-759-2678, at 715-842-4616 or by mail to Major Industries, Inc., 7120 Stewart Ave, Wausau Wisconsin USA 54401.